What can we help you with?
Pick what fits — we’ll take it from there and try to solve it before involving a person.
Common questions
What is Cannabivo?
Cannabivo is the world's leading platform for discovering cannabis social clubs, licensed coffee shops, and smoking lounges. Our comprehensive directory features verified venues across multiple countries, each with profiles, photos, opening hours, location information, and community reviews — giving you everything you need to explore regulated cannabis culture wherever you travel. We continuously add new countries as legislation evolves, making Cannabivo your global guide to safe, legal, and informed visits.
What is a cannabis social club?
A cannabis social club (CSC) is a private, non-profit members' association where adults collectively cultivate and share cannabis for personal use in a regulated, private environment. Members pay fees that fund collective cultivation — they are not buying cannabis retail. Access is restricted to registered members, consumption takes place on the premises only, and the club operates under applicable national law. CSCs are fundamentally different from retail dispensaries or public shops.
What is the Fast Track Pass?
The Fast Track Pass is Cannabivo's visitor introduction service. When you purchase a pass, Cannabivo contacts compatible clubs via all available channels to inform them of your planned visit — the club expects you. You can present your pass at the entrance as confirmation of your introduction. This is our service, designed to help visitors navigate the introduction process that most private clubs require. Entry remains at the club's independent discretion, but arriving as a pre-announced visitor makes the process significantly smoother.
How do I contact Cannabivo support?
You can reach the Cannabivo support team via the contact form in your account settings or by emailing support@cannabivo.com. We aim to respond to all enquiries within 2 business days. For urgent account issues, include your registered email address and a clear description of the problem in your first message to avoid back-and-forth delays.
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